Privacy Policy

1. Introduction

Tibaldetox Europe ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Tibaldetox Europe is the data controller responsible for your personal data. For any questions or concerns about your data, please contact us at:

3.1 Personal Information You Provide

• Contact Information: Name, email address, phone number
• Location Data: Country, city (when you provide it)
• Communication Data: Inquiry type, messages, correspondence
• Health-Related Information: Kambo experience level, if voluntarily provided

3.2 Information Automatically Collected

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, navigation patterns
• Cookies: See our Cookie Policy for details

4. How We Use Your Data

We process your personal data for the following purposes:

5. Data Retention

We retain your personal data only for as long as necessary:

• Contact Inquiries: 2 years after last contact
• Newsletter Subscriptions: Until you unsubscribe
• Session Records: As required by law (typically 7 years)
• Technical Logs: 90 days

Under GDPR, you have the following rights:

7. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Access controls and authentication
• Regular security audits and updates
• Staff training on data protection

8. Data Sharing and Transfers

We do not sell your personal data. We may share data with:

• Service Providers: Cloud hosting, email services (under strict contracts)
• Legal Authorities: When required by law
• Healthcare Professionals: With your explicit consent for session coordination

Data may be transferred outside the EU only to countries with adequate protection or under appropriate safeguards (Standard Contractual Clauses).

9. Cookies

Our website uses cookies to improve functionality and user experience. For detailed information about our cookie usage, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. The "Last Updated" date will be revised accordingly.

12. Supervisory Authority

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (AP).